❓ FAQ and troubleshooting

This FAQ covers common issues around matchday, tactics, chemistry, seasons, rewards, FC, stadiums and cosmetics. If something still looks wrong after following these checks, use the Footium Discord ticket system or contact support through the help centre.

Why did I earn 0 FC from a home match?

The most common reason is an ineligible team. If your club fields an ineligible line-up for a home match, such as a missing slot, an injured player, a suspended player or another unavailable player, you will not earn FC from that match. Check your notifications, as they can include a breakdown when you earned 0 FC from a match.

To avoid this, check your Tactics page before kick-off. Make sure every slot is filled, no suspended or injured players are selected, and no player in training is in the squad.

Why can’t I select a player?

A player may be unavailable because they are injured, suspended or currently in training. Players in training cannot play or sit on the bench. Injured players cannot play, train or recover condition until the injury ends. Suspensions can come from a red card or from accumulating three yellow cards in a season.

Why did my player get injured?

Players can be injured after matches, not during them. The risk is based entirely on the condition they finish on. Any player finishing at or below 65% condition has a chance of a 50-hour injury. The risk is small near the top of that range, stays low through the 50s, then rises sharply as condition falls.

Training can also create injury risk if a player finishes training at or below 65% condition.

Why did my chemistry drop?

Chemistry is affected by positional fittedness. Players in dark green and light green positions are good fits. Yellow, orange and red positions reduce chemistry, with red having the largest negative impact. If you change formation or move players during a live match, you may accidentally push several players into poor-fit roles.

Rare players boost team chemistry, and Legendary players provide a larger boost, but they still need to make sense in your line-up.

Why have my live changes not happened yet?

Live tactical changes take a few in-game minutes to take effect after you submit them. You cannot queue changes, but you can submit multiple changes at once, such as a formation change, substitutions and mentality change.

How long is a season?

Each league has 12 teams. Every club plays every other club twice, making 22 matches. One match is played per day during the season.

How do promotion and relegation work?

The top two clubs in each league are promoted, unless already in Division 1. The bottom four are relegated, unless already in Division 8. Division 1 has no promotion and Division 8 currently has no relegation.

How do I claim rewards?

At the start of the following season, connect the relevant wallet and go to your club home page. The Reward Claim section shows rewards won by clubs owned by your wallet at the snapshot date. Click claim and complete the transaction. Rewards must be claimed before the end of the following season.

Why am I not eligible for rewards?

Your club must be active. At least one of these actions must be completed during the season: set a line-up, sign an academy player, register a player, make a live match change, or train a player. Ownership at the reward snapshot also matters.

Why did my stand drop a size?

Stands above XS can require maintenance at the start of a season. If a stand needs work and you do not pay during the season, it drops one size tier at season rollover. XS stands are maintenance-free.

Do stadium materials affect performance?

No. Stadium size affects capacity, FC earnings and home match performance. Material is cosmetic only.

Do badges and cosmetics affect matches?

The supplied source does not verify performance effects for badge upgrades or general cosmetics. Treat them as identity items unless the live game description says otherwise.

Where should I check for current dates and changes?

Use in-game announcements, season announcements and Discord. Exact season dates, transfer windows, auction details and some live values can change between seasons.

How do I delete my account?

To delete your Footium account, open a chat using the button in the bottom right of this site and request account deletion.

Our team will process the request during working hours, 9am to 5pm, Monday to Friday.

Updated on: 24/08/2026